Job Description

Healthcare Host/Hostess

The Healthcare Host/Hostess is responsible for effectively communicating with patients, staff and guests of the hospital to ensure accuracy and timelines of patient meal trays and floor stock. Major responsibility includes delivering meal carts to patient units, aiding in the meal set-up at bedside, discarding of soiled trays, taking inventory of nourishment area, stocking the nourishment area and accurately operating technical equipment. The Healthcare Host/Hostess will be responsible for sanitation activities, including dishware, equipment cleaning and janitorial tasks. In addition, they will be responsible for cashiering in the cafeteria.

General Responsibilities:

• Delivers carts to the correct floor or patient area.
• Serves trays to patients and determines if they need anything else.
• Assists customers with opening containers and cutting food when requested.
• Collects trays and places garbage and trash in designated containers.
• Records the amount and type of special food items served to patients.
• Brews coffee and tea. May be required to restock other beverage areas.
• Interacts with customers in the serving and dining areas.
• May take orders in an Expressly For You (EFY) environment.
• May assemble and deliver patient trays in an EFY environment.
• Replenish floor stock.
• Complies with all Sodexo HACCP policies and procedures.
• Attends all allergy and foodborne illness in-service training.
• Attends training programs (classroom and virtual) as designated.
• May perform other duties and responsibilities as assigned.

Job Qualifications:

Experience/Knowledge:

• High School diploma, GED, or equivalent experience.
• 0 to 1 year related work experience.

Skills/Aptitude:

• Presents self in a highly professional manner to others and understands that honesty and ethics are essential.
• Ability to maintain a positive attitude.
• Ability to communicate with co-workers and other departments with professionalism and respect.
• Maintains a professional relationship with all coworkers, vendor representatives, supervisors, managers, customers, and client representatives.
• Ability to use a computer.
• Ability to provide clear directions and respond to employees.
• Basic food-handling skills

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