Job Description

Junior Network EngineerWe are seeking a Junior Network Engineer with 2–4 years of hands-on experience supporting network and security infrastructure in an enterprise environment. This role will be responsible for the day-to-day administration, monitoring, troubleshooting, and maintenance of network technologies across data center, cloud, and office locations.The ideal candidate will have practical experience with Palo Alto Networks firewalls, Panorama, Aruba networking, Aruba ClearPass, Web Application Firewalls (WAF), and enterprise load balancers. The position requires a strong foundation in networking fundamentals, a security-focused mindset, good troubleshooting skills, and the ability to work collaboratively with infrastructure, security, application, and service desk teams.Key ResponsibilitiesSupport and maintain enterprise LAN, WAN, wireless, and data center network infrastructure.Configure, troubleshoot, and maintain Palo Alto Networks firewalls, including security policies, NAT rules, routing, VPN connectivity, and other day-to-day firewall administration.Use Panorama for centralized firewall administration, policy management, monitoring, and troubleshooting.Support Aruba switches and wireless infrastructure, including VLANs, trunking, access ports, wireless connectivity, and general network troubleshooting.Administer and troubleshoot Aruba ClearPass for network access control, device authentication, and wired/wireless access.Assist with the administration and support of Web Application Firewall (WAF) technologies, including troubleshooting application connectivity and working with security and application teams.Support enterprise load-balancing technologies, including troubleshooting virtual services, pools, health monitors, certificates, and application connectivity.Troubleshoot network connectivity, latency, packet loss, DNS, DHCP, routing, switching, firewall, VPN, and application access issues.Assist with network hardware installations, upgrades, configuration changes, and lifecycle replacements.Monitor network availability, capacity, and performance and proactively identify potential service issues.Participate in incident response and troubleshooting for network-related outages and service disruptions.Create and maintain network documentation, diagrams, standards, configurations, and operational procedures.Follow established change management, security, configuration management, and documentation processes.Assist senior engineers with infrastructure projects, network upgrades, security initiatives, cloud connectivity, and technology modernization efforts.Work with vendors and service providers to troubleshoot circuits, hardware, software, and other network-related issues.Participate in an on-call rotation and provide after-hours support for planned maintenance or critical incidents as required.Required Qualifications2–4 years of professional experience supporting network infrastructure in an enterprise environment.Hands-on experience with Palo Alto Networks firewalls.Experience working with Palo Alto Panorama.Experience supporting Aruba switching and/or wireless networking.Experience with or working knowledge of Aruba ClearPass.Experience supporting or troubleshooting Web Application Firewall (WAF) technologies.Working knowledge of enterprise load balancers and application delivery concepts.Solid understanding of networking fundamentals, including: TCP/IP, IPv4 subnetting, VLANs and trunking, Spanning Tree, DNS and DHCP, NAT, VPN technologies, static and dynamic routing, switching and routing fundamentals, network segmentation.Understanding of firewall policies, access control, network security, and least-privilege principles.Ability to troubleshoot network issues using tools such as ping, traceroute, packet captures, logs, and network monitoring platforms.Strong analytical and problem-solving skills.Ability to document technical configurations and procedures clearly.Strong verbal and written communication skills.Ability to manage multiple priorities and work effectively in a team-oriented enterprise IT environment.Preferred QualificationsExperience with Kemp, or similar enterprise load-balancing technology.Experience with cloud networking concepts, particularly Microsoft Azure.Familiarity with Azure networking technologies such as VNets, VPN gateways, ExpressRoute, Network Security Groups, or Azure Firewall.Exposure to SASE, SD-WAN, Zero Trust, or modern network security architectures.Experience with monitoring and observability platforms.Familiarity with ITIL-based incident, problem, and change management processes.Experience working within formal change-control and security-governance environments.Preferred CertificationsOne or more of the following certifications would be beneficial but are not required:Palo Alto Networks Certified Network Security Engineer (PCNSE) or equivalent Palo Alto certificationAruba Certified Associate/Professional certificationCisco CCNARelevant Microsoft Azure networking certificationCore CompetenciesThe successful candidate should demonstrate:Troubleshooting: Methodically investigates connectivity and performance issues and works toward root cause rather than simply addressing symptoms.Technical Growth: Demonstrates an interest in developing deeper expertise in network engineering, security, automation, and cloud networking.Ownership: Takes responsibility for assigned incidents, requests, changes, and project tasks through completion.Communication: Clearly communicates technical issues, impacts, status, and resolution to both technical and non-technical stakeholders.Customer Service: Approaches network support with an understanding of how infrastructure availability and performance affect end users and business operations.Collaboration: Works effectively with infrastructure, security, application, cloud, and support teams.Operational Discipline: Follows change management, documentation, security, and configuration standards consistently.Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.

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