Job Description

Why Black and Veatch

Black & Veatch allows you to lend your talent and perspective to humanity’s biggest challenges in a flexible environment where you are empowered to grow and explore new possibilities. We offer competitive compensation; 401K match and benefits that start day one.  

At Black & Veatch, you own your career with purpose and meaning. You are empowered to grow and explore new possibilities at every step of your career journey. Bring your big ideas knowing you are safe to be who you are and speak up with concerns or questions and put your diverse talents and perspectives to use.

The Opportunity

As the Learning Management System (LMS) Adminstrator , you will have the opportunity to:

• Provide technical and functional support to maintain the day-to-day and ongoing operation, maintenance, and usage of the SAP SuccessFactors Learning Management System (LMS)
• Be accountable for handling daily support questions, escalating issues, and performing routine LMS ongoing system activities in support of corporate learning initiatives
• Work closely with internal teams to manage user accounts, enrollments, and course content, and offers troubleshooting support as needed

The Team

Black & Veatch’s Business Enablement consists of critical groups that help enable the organizations people, projects, and businesses to be as successful as possible.   Functions in this group include Digital & Information Technology, Global Finance, Global Human Resources, Legal, Risk Management, and Government Affairs and Real Estate and Building Services. 

Key Responsibilities

• Follows established philosophies, procedures, and policies for human resources information systems, and LMS. 
• Perform day-to-day administration and setup of the LMS. Examples include: 
  • Create/publish/archive online and instructor-led courses, curricula, programs and collections, add/delete resources, etc. while maintaining data integrity of each professional’s learning records. 
  • Perform various ongoing system activities, including proxy enrollment, proxy assignment, merging user learning history, add/remove learning completions, schedule class offerings, and other ad hoc requests. 
  • Establish and maintain URLs to internal training resources and other online systems (e.g., vendor hosted courseware). 
  • Import and publish new learning content objects in the LMS, including:  WBTs, Videos and Documents  
  • Create, schedule, and run LMS standard reports. 
  • Produce professional official transcripts and training summary reports for use with engineering audits. 
• Collaborate with training coordinators, content developers, and IT to ensure course materials are properly uploaded, tested, and maintained within the LMS. 
• Raise technical, and other system concerns, issues with appropriate internal party. 
• Responds to internal LMS support tickets and prioritizes needs daily.  
• Execute standard system regression test scripts during upgrade releases.  
• Maintain accurate records and documentation related to LMS processes and procedures. 

Minimum Qualifications

• 2+ years related HR or IT experience. 
• All applicants must be able to complete pre-employment onboarding requirements (if selected) which may include any/all of the following: criminal/civil background check, drug screen, and motor vehicle records search, in compliance with any applicable laws and regulations.

Preferred Qualifications

• 1-3 years of Learning Management System (SAP SuccessFactors) or HRIS (HCM) experience; SAP, Oracle, or another SaaS vendor experience strongly preferred. 
• Ability to work on multiple projects simultaneously, execute assigned project tasks within established schedule, and identify conflicting demands with direct supervision.  
• Writes and communicates clearly and concisely. 
• Experience with tool or process documentation.  
• Solid customer service skills. 
• Experience with data entry, meticulous processes, and basic stakeholder reporting. 
• Ability to understand and articulate system requirements and constraints. 
• Knowledge of instructional design and training delivery methodologies. 
• Aptitude for learning new technologies. 

Work Environment/Physical Demands

Hybrid or flexible work options may be offered after the first 90 days of employment based upon manager discretion, job performance and work assignments.

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