Job Description

Medical Assistant

If you believe healthcare is a right, that everyone deserves high quality care so they can enjoy their highest level of health and wellbeing, and you value each person's individual story – consider joining us at Neighborhood!

We welcome applications from experienced Medical Assistants (CNA certification, a Medical Assistant degree or relevant related training), and those who have no prior training or experience.

You'll join our paid Medical Assistant Training Program which is a career path into the healthcare field! You'll be paid while you learn through a three-week program that includes classroom instruction, coursework, clinical shadowing, and onboarding. After successful completion of the program you'll become a medical assistant tier I, with the opportunity to advance to other tiers within the first year.

About the Role: As a Medical Assistant, you'll welcome patients into the clinical area and prepare them for their visits with providers. You'll use your logic and critical thinking abilities, good judgement, and interpersonal skills as you work with our patient population. Attention to detail is a high priority as you observe and receive patient information. You'll build rapport with providers and other staff, and work together to ensure each patient has positive interactions at Neighborhood. Essential duties include:

• Carries out customer service through rooming patients.
• Assists the providers with data collection, flow of day, assisting throughout the visit and acts as a member of the care team
• Prepare for each clinical day through a schedule review and provider huddle

You'll be required to work at all of our sites as as needed. Site locations:

• Northwest 155 Lawn Ave, Buffalo 14207
• Riverway, 1569 Niagara Street, Buffalo 14213
• Bridgeview, 1050 Niagara Street, Buffalo 14213
• Mattina, 300 Niagara Street, Buffalo 14201
• Blasdell, 4233 Lake Ave, Blasdell 14219
• Southtowns, 151 Elmview Ave, Hamburg 14075
• Mobile Unit

Experience and Skills needed:

• Kindness: You treat each patient and co-worker with respect and compassion, valuing each person's story
• Teamwork: You enjoy collaborating, and remain open and honest when receiving direction or feedback
• Resilience: Sometimes priorities shift; you are flexible and stay positive
• CNA certification, Medical Assistant degree, relevant related training, OR a willingness to learn and grow through our Medical Assistant Training Program

What it's Like to Work at Neighborhood: The top three words employees say describe the work environment are: teamwork, supportive, kind. These are from an anonymous survey of Neighborhood employees for the Buffalo Business First Best Places to Work competition. Neighborhood has earned "finalist" distinction in the competition the last four years. We are a group of flexible and kind individuals who are open to each other's ideas, and see opportunities to innovate and find solutions when challenges arise.

What We Offer:

• Hourly rate: starting at $21.00, with opportunity to advance to higher levels in less than one year.
• Benefits: You'll have options for medical, dental, life, and supplemental insurance. We also offer a 403b match, health savings accounts with employer contribution, wellbeing programs, continuing education opportunities, generous paid time off and holidays.

About Neighborhood: Neighborhood Health Center is the largest and longest serving Federally Qualified Health Center in Western New York, and is the highest ranked health center for quality in the region. We provide primary and integrated healthcare services all under one roof, regardless of a person's ability to pay. Services include internal/family medicine, pediatrics, OB-GYN, dentistry, podiatry, psychiatry, vision care, nutrition and behavioral health counseling, and pharmacy services. We're working toward a Western New York where all enjoy their highest level of health and wellbeing.

Neighborhood Health Center is an Equal Opportunity Employer.

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