Remote IT Associate Job at Softgic, Remote

YWdTMzF6MlAvYUNFZVgxV0JSU3BFcDA4Y0E9PQ==
  • Softgic
  • Remote

Job Description

This is a remote position.

About the role:

The Employee Experience Technician is responsible for working closely with the Internal HR team, Managers, and Technical Teams to ensure an exciting Day One Employee experience for all people brought into the Vensure Family. The IT Employee Experience Associate will work with all New Hire tickets in the ticket platform to ensure completion of setup, communications to HR, Recruiting and managers on status of the ticket.

Responsibilities:

  • Always strive for customer first attitude
  • Maintain shared spreadsheet as needed for all teams involved
  • Update tickets accordingly and transfer of data to the spreadsheets
  • Work with all teams involved for process updates and changes to tickets and documents
  • Act as liaison between all teams involved, keeping record of all meetings and documents
  • Work with newly hired users to ensure an excellent day one experience

Requirements

Skills:

  • 2-5 years’ experience working in a team environment with the ability to speak clearly and concisely with multiple levels of management and people
  • Ability to write clearly and succinctly for multiple audiences using either formal or more casual tones.
  • Create exceptional documentation in the form of SOP’s, end user and multi team documentation
  • Strong Excel and tracking skills
  • Strong technical aptitude–ability to quickly learn new concepts and tools.
  • Strong skills using technological tools (ADManager, Endpoint Central, Azure, Microsoft Entra, Power BI).
  • Excellent writing and proofreading skills.
  • Excellent work ethic and strong intellectual curiosity.
  • Ability to work quickly, efficiently, and multi-task.
  • Desire and ability to innovate and improve upon current processes.

Jobicy JobID: 145745

Job Tags

Full time, Casual work

Similar Jobs

Matchgroup

Senior Director of Engineering, Trust & Safety Job at Matchgroup

 ...About the RoleTrust & Safety is foundational to Hinges mission of helping people find meaningful connections. We are looking for a Senior Director of Engineering to lead the organization responsible for protecting our community and enabling safe, authentic experiences... 

AMETEK

Assembler Job at AMETEK

 ...We are looking for a skilled Assembler to join our team and play a key role in assembling our level and flow control products. In this...  ...equivalent. ~ Ability to read and write English. ~ Basic computer literacy using Microsoft Windows. ~ Basic math skills and... 

People Conquest

Housekeeper- River Cruises Company Job at People Conquest

 ...recruitment for RIVER CRUISES EUROPE: Housekeeper- River Cruises Company JOB DESCRIPTION - HOUSEKEEPER PURPOSE OF POSITION To...  ..., attention to detail; Must be able to deal correctly with confidential information and must be discrete; Must be well groomed and... 

Attic Projects

Insulation Installer - $26 and up Job at Attic Projects

 ...extraordinary opportunities!" Role and Responsibilities As an Attic and Crawl Space Technician, you will be responsible for installing insulation, conducting rodent proofing and sanitation, performing mold remediation, and assisting with sheetrock/drywall installation... 

Mirion Technologies

Quality Assurance Engineer Job at Mirion Technologies

Job Description:The Quality Engineer is responsible for managing design and production relationships to ensure product integrity and continuously improve manufacturing performance and customer satisfaction throughout the life cycle of Nuclear Medicine products. Responsibilities...