Handling customer queries on Web Chat, E-mails and Social Media Educate current and potential customers with product and service information Maintain accurate customer records Identify and upscale priority issues to the Team Leader and Ops Team Actively participate in team meetings Key Performance Indicators: Handle all queries in a polite, professional manner Probe and troubleshoot customer queries, and provide a suitable and satisfactory solution Educate customers on services and processes Escalate any issues to the Team Leader Achieve agreed KPIs and Objectives Adhere strictly to shift schedules Adhere to laid down internal policies, procedures and processes Work collaboratively with the team Qualifications A Bachelors degree from any stream if a Fresher Minimum HSC with a minimum of 1 year of relevant experience Passionate about customer care Good typing skill Fluent in written and spoken English Able to work well under pressure and under minimum supervision A fast learner who is able to work with set targets Must be time flexible and able to work in a rotational shift system including Public holidays and weekends Additional Information IT Asset provided 5 Days working Health and vision Insurance Annual Bonus Overtime Payment Team Outings Education allowance (Training courses, Udemy, Coursera, etc.) Job Location: Remote #J-18808-Ljbffr Team Car Care / Jiffylube
...Description Position Description: Delta College is seeking a highly motivated individual to join our Slidell Campus as a Dental Assistant Instructor. This is a full-time, day shift role, that will provide the perfect candidate with a great opportunity to share their...
...offers a variety of wonderful communities in which to live and raise a family. For more information, please contact Tracie Ambler, Physician Recruiter with Mount Carmel Health System at (***) ***-****; email ****@*****.*** . Not an H1B or J1 Visa opportunity ....
...MCI is hiring Bilingual Call Center Representatives to support various client projects. This remote role requires fluency in English and Spanish, excellent communication skills, and a customer-first mindset. Responsibilities include handling inbound and outbound calls...
...testimony, sense of calling, and ministry philosophyA resume with ministry experience, education, and references1-2 recent sermon samples (audio or visual preferred)For more information, please contact ****@*****.***.Berea Baptist Church#J-18808-Ljbffr...
...patient inquiries over the telephone, assessing the severity... ...needs according to triage algorithms. Guides the... ...Graduate from an accredited nursing program preferred,... ...01(k) retirement plan, work/life balance benefits,... ...to maintain a healthy homework balance. For more...