Handling customer queries on Web Chat, E-mails and Social Media Educate current and potential customers with product and service information Maintain accurate customer records Identify and upscale priority issues to the Team Leader and Ops Team Actively participate in team meetings Key Performance Indicators: Handle all queries in a polite, professional manner Probe and troubleshoot customer queries, and provide a suitable and satisfactory solution Educate customers on services and processes Escalate any issues to the Team Leader Achieve agreed KPIs and Objectives Adhere strictly to shift schedules Adhere to laid down internal policies, procedures and processes Work collaboratively with the team Qualifications A Bachelors degree from any stream if a Fresher Minimum HSC with a minimum of 1 year of relevant experience Passionate about customer care Good typing skill Fluent in written and spoken English Able to work well under pressure and under minimum supervision A fast learner who is able to work with set targets Must be time flexible and able to work in a rotational shift system including Public holidays and weekends Additional Information IT Asset provided 5 Days working Health and vision Insurance Annual Bonus Overtime Payment Team Outings Education allowance (Training courses, Udemy, Coursera, etc.) Job Location: Remote #J-18808-Ljbffr Team Car Care / Jiffylube
...star rating based on 637 reviews ~ US News and World Report Best Nursing Homes for 2026 for both long term care & short term rehab ~"80... ...rating for Quality Measures Position Summary The RN MDS Coordinator coordinates and assists with completion and...
...Staff members enjoy a complimentary employee meal for each shift worked. Parking, work uniforms , and uniform laundering are all... ...review, employee recognitionprogram, andsummer and holiday employee appreciationevents are but a few things we do for our...
...providing more than 30 years of service to our clients, we feel confident that we will exceed your expectations. LPN / RN School Nursing Opportunities (1:1 Pediatric Care) Location: Charlotte, NC and surrounding school zones (Zip Codes: 28078, 28215, 28212, 28227, 28202,...
...Accounting and Administrative Assistant We are hiring an experienced Accounting and Administrative Assistant to support the financial operations of a growing international business in the retail/luxury resale sector. Employment type: Full-time Location: West...
...Job Description Job Description ACIES TRANSPORT is looking for reliable Owner-Operators with Sprinter Vans, Cargo Vans, Box Trucks, and Conestoga/Curtainside trucks to join our growing team under an Independent Contractor Agreement. Requirements: ~ Own Cargo...