Job Description

Salesforce Business Analyst

Location: San Jose, CA

Duration: Fulltime

Salary: DOE

Responsibilities:

• Provide written business requirements documents (BRD) inclusive of business, functional, non-functional, and user requirements that are actionable by development teams
• Uses structured tools/Visio for analysis and presentation of concepts, process mapping and models to enhance the BRD
• Accountable for Workstream planning process including inception, technical design, development, testing and delivery of solutions
• Use appropriate visualizations for a given metric or nature of data
• Define and execute scenario-based test plans
• Develop, maintain and deliver documentations for the end-users
• Work collaboratively with other team members to ensure system modifications meet business needs
• Develop, maintain and deliver training to Product users on both application functionality and integrations
• Work with external consultants, internal and external developers throughout the development and configuration cycles to ensure systems and modification meet business needs system integration specs & requirements documentation
• Working with various stakeholders for requirement elicitation and analysis in partnership with product management
• Scrum / Sprint backlog and Backlog management / epic and story creation
• Coordinate and support software releases and post deployment validations

Qualifications:

• 7-8 Years experience as BA
• Excellent spoken and written communication skills (verbal and non-verbal)
• Excellent with tools like Visio, Jira, Confluence
• Knowledge of SQL for analysis and reporting (Oracle /SQL server)
• Ability to manage and complete multiple tasks in a fast-paced environment
• Solid hands-on functional testing experience including Test Case Development with over 5 years of experience
• Ability to manage and complete multiple tasks within tight deadlines

Must have:

Working experience in dealing with large-scale enterprise systems or product development.

Desired:

Working experience on Salesforce products.

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