Responsibilities Assist client in IT ticket management Assist client with working down helpdesk tickets for specific Epic application area Provide production break/fix and maintenance support for designated applications Participate in production monitoring, troubleshooting, and quality assurance Field customer inquiries and attend meetings remotely, as necessary Optimization and upgrade support for given applications, as needed Update Client on project status May assist with other tasks as I needed and mutually agreed upon Requirements Epic Real Time Eligibility (RTE) certification, additional Epic certifications a plus A minimum of 3 years’ experience implementing Epic systems in hospitals and health systems Willingness and ability to travel when necessary, however, at times you are required to provide high-level services remotely Current permanent U.S. Work authorization required Compensation & Benefits The estimated base hourly rate range for this job will vary based on multiple factors, including but not limited to specific skills or certifications, years of experience, market changes, and required travel. The job is also eligible to participate in Huron’s benefit plans, which include medical, dental and vision coverage, and other wellness programs. The rate range of information provided is in accordance with applicable state and local laws regarding salary transparency that are currently in effect and may be implemented in the future. EEO & Employment Opportunity Huron is fully committed to providing equal employment opportunity to job applicants and employees in recruitment, hiring, employment, compensation, benefits, promotions, transfers, training, and all other terms and conditions of employment. Huron will not discriminate on the basis of age, race, color, gender, marital status, sexual orientation, gender identity, pregnancy, national origin, religion, veteran status, physical or mental disability, genetic information, creed, citizenship or any other status protected by laws or regulations in the locations where we do business. We endeavor to maintain a drug‑free workplace. #J-18808-Ljbffr
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