Job Description
Overview We are seeking a Senior Technical Systems Administrator responsible for the provisioning, configuration, operation, and maintenance of systems hardware, software, and supporting infrastructure. This role supports engineering and product development environments and plays a key role in maintaining system reliability, enabling innovation, and supporting enterprise engineering tools.You will bring deep experience supporting CAD-driven Product Lifecycle Management (PLM) environments, managing development tool suites, and collaborating closely with application and development teams to support engineering workflows.
Key Responsibilities Systems Administration & Infrastructure
- Provision, install, configure, and maintain systems hardware, operating systems, and supporting infrastructure within enterprise and internet-based environments.
- Perform technical research and development to support continued infrastructure improvements and modernization.
- Ensure systems, software, and related procedures align with organizational policies and operational standards.
Engineering Tools & PLM Environment Support
- Administer engineering and product development toolsets, including PLM environments and supporting applications.
- Support 3DExperience on-premise deployments hosted within cloud environments.
- Manage documentation for network server configurations, application licensing agreements, and third-party software.
- Implement engineering tool administration practices that support product development workflows.
Operations & Support
- Serve as an escalation point for after-hours and on-call support for product development tools.
- Maintain backup systems and procedures supporting product development software environments.
- Document repair, maintenance, and change requests through the internal ticketing system.
- Support help desk workflows, preferably using platforms such as ServiceNow or JIRA.
Collaboration & Technical Implementation
- Work closely with application and development teams to implement technical roadmaps for engineering tool platforms.
- Build prototype and test systems to support demonstrations and testing environments.
- Understand, plan, and execute technical activities in accordance with organizational policies, procedures, and customer requirements.
- Create and update process documentation supporting PLM and product development activities.
Required Qualifications • Bachelor's Degree in a related field of study
• Higher education may substitute for relevant experience
• Relevant experience may be considered in lieu of required education
• Experience in developing applications in iOS, Microsoft, Linux, Javascript, angular.js, webRTC preferred.
• 10+ years of practical experience in implementing Product Development Suite of tools
• 10+ years implementing tools and processes associated with MBSE (NoMagic, CATIA Magic, RELEX, etc), CAD Driven Product Lifecycle Management (PLM) structure development in support of engineering, manufacturing and sustainment of programs/product lines
• Skilled in driving digital transformation/implementation projects over months and years by being involved in vision strategy session; Distilling those inputs into an actionable technical roadmap options what are able to be implemented multiple times and adapt to evolving business demands as the realization of implementation benefits occur
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