Job Description

At ShopSolar, we’re building a better way to buy and support solar — one that puts education, transparency, and long-term customer trust first. We operate at the intersection of renewable energy, ecommerce, and real-world problem solving , helping tens of thousands of customers power their homes, cabins, businesses, and off-grid lives. Our work matters, and the impact is real. Job Description This is a remote position. We're looking to hire a full-time Inside Sales Rep for our fast growing eCommerce business where we specialize in the sale and installation support of off-grid, hybrid, mobile and emergency backup solar power systems. As an inside sales team member within our company, your day to day responsibilities will include heavy amounts of inbound and outbound phone calls, live chats and emails. To be successful in this role, you should have excellent organization skills along with strong interpersonal and communication skills. We are looking for an organized, hardworking person, with exceptional problem-solving skills and some sales experience. To ensure success as an inside sales and service rep, you should be committed to providing attentive support and be skilled at using computers and software. Top-notch sales and service reps are courteous, proactive, and well-organized professionals who understand how to delivery legendary customer experiences. More Day to Day Responsibilities: Speaking with customers and following up on leads. Understanding customers' needs and identifying sales opportunities. Answering heavy amounts of inbound customer questions and sending additional information via email and live chat. Keeping up with product and service information and updates. Creating and maintaining a database of current and potential customers. Explaining and demonstrating features of products and services. Staying informed about competing products and services. Upselling products and services. Researching and qualifying new leads. Closing sales and delivery legendary customer experiences. Bonus Experience: - A background or interest in electricity, solar power, renewable energy, off-grid living. - Have experience working with Shopify and/or Slack, G-Suite etc Job Type: Full-time, Permanent Schedule: 8 hour shift Monday to Friday Requirements High school diploma or equivalent At least 2 years' experience in the customer service/sales field Meticulous approach to administrative tasks Exceptional interpersonal, written, and verbal communication skills Proficiency with virtual office technology and equipment Creativity and strong problem-solving skills Solid interpersonal skills Strong task and time management skills Basic math abilities and an understanding of basic financial concepts High-Impact Work: Your work directly helps thousands of Americans gain energy independence — from off-grid cabins to full home systems. Fast-Growing, Entrepreneurial Environment: We move fast, build fast, and iterate constantly. Zero corporate bloat. Flexible, Remote-Friendly Work: Enjoy the freedom to work from home with a culture built on trust and accountability. 4.5-Day Workweeks: We prioritize work-life balance — Friday afternoons are yours. Mission-Driven Team: We believe deeply in freedom, self-sufficiency, and renewable energy. Opportunities for Rapid Growth: High performers earn more responsibility, autonomy, and advancement. Clear Skill-Building Pathways: Training across solar, customer experience, digital tools, CRM systems, and more. Tight-Knit, Supportive Culture: A friendly team that values clarity, communication, and professionalism. Meaningful Customer Impact: Help homesteaders, preppers, off-gridders, RVers, and homeowners achieve energy independence. Stable, Long-Term Employer: Over 50,000 customers served and a leading digital presence in renewable energy. #J-18808-Ljbffr

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