Job Description

Ebay Transaction Monitoring Program Leader

At eBay, we're more than a global ecommerce leader we're changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We're committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.

Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work every day. We're in this together, sustaining the future of our customers, our company, and our planet.

Join a team of passionate thinkers, innovators, and dreamers and help us connect people and build communities to create economic opportunity for all.

Role Summary

Own the Transaction Monitoring Program (TMP): rule strategy and lifecycle, governance, operations, analytics, and cross-functional delivery across FIU, Compliance Operations, Product, Engineering, and Decision Science! Drive model inventory governance and audit/exam readiness. Lead advisory support for new products (eBay Live) and subsidiaries. Ensure high-quality alert generation, routing, and case creation (CCMS) with measurable performance outcomes!

What You Will Accomplish

Rule Library ownership strategy to execution

• Develop, build, test, launch, monitor, and tune thresholds across rule families (e.g., Prepaid, Item Description Handbags/Collectibles). Lead alert backfills when logic/data sources change; communicate volume impacts to FIU/TM Ops; secure approvals for production changes.
• Publish optimization reports with alert-to-case/SAR performance, threshold recommendations, and Ops tagging guidance; drive training where needed.
• Track rule evaluation ? CCMS alert creation; investigate and remediate misses with Engineering.

Governance, exams, and audit support

• Lead annual confirmations under the Model Risk Management Framework (MRMF) for Transaction Monitoring models; clarify inclusion/exclusion of DS tools vs. production TM rules as required.
• Respond to audit/exam requests; maintain evidence, logs, and end-to-end traceability across rule evaluation, alert generation, and case promotion.

Cross-functional leadership

• Coordinate with FIU investigations leadership, Ops, and Engineering/DS for payloads, thresholds, and workflow efficacy; run periodic 6090 day post-implementation reviews with Ops/FIU.
• Partner with Product/Engineering on data dependencies, critical data elements, and CCMS/TMS integrations to ensure timely alert creation and review.

Data quality, metrics, and reporting

• Establish rule-level targets and program metrics (alert-to-case/SAR ratios, monthly volumes, tagging completeness, SLA adherence).
• Monitor and report performance trends to leadership; recommend corrective actions.
• Drive data reconciliation and backfill quality checks when introducing new sources; manage CCDE dependencies and schema changes with Engineering.

Training and enablement

• Partner with TM Ops on tagging rigor, prioritization, and review methods. Deliver targeted training aligned to optimization findings and annual reviews.

Qualifications

• Dedication to working our Hybrid Model with 3 days per week in our Austin, TX office.
• 8+ years AML/BSA/CTF experience with direct ownership of Transaction Monitoring programs, rule design/optimization, analytics, and case lifecycle; proven cross-functional delivery with Ops, FIU, Product, and Engineering.
• Expert knowledge: AML typologies, KYC/EDD, OFAC/Sanctions, model risk governance, CCMS/TMS workflows; confident with audit/exam processes and evidence management.
• Analytics & tooling: SQL (mandatory), Python (preferred), Tableau/BI, advanced Excel; large-scale data extraction/transformation; rule payload design and target reporting.
• Certifications preferred: CAMS, CFE, CFCS or equivalent.
• Strong program management, stakeholder influence, and written communication (optimization reports, BRDs, governance memos).
• Risk judgment; policy-to-operations translation; data-driven decisioning; stakeholder influence without authority; bias for action; audit-ready documentation.

The base pay range for this position is expected in the range below:

$103,600 - $177,800

Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience. The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status.

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