Company DescriptionXinnovit is a global leader in technology consulting, outsourcing, and workforce management solutions.Our mission is to enable our clients to become more agile and competitive with the help of innovative technologies. We empower our clients to respond faster and more intuitively to changing market dynamics.The business environment is complex, often under significant constraints and pressures from various sources. We have the knowledge, experience and capabilities to provide our clients the tools they require to achieve better, faster and effective transformation that make them the leaders in their industry.Our Goals Are:• To use our expertise to the benefit of our clients and partners through open communication and collaboration. • To ensure sustainable and profitable long-term growth. Baltimore (MD)• To provide a return on investment to shareholders. • To promote employee development.Job DescriptionSME for IBM P8 product set (Process Engine, Content Engine, Component Manager, etc...) Version 4.x SME for IBM Image Services support Version 4.x SME for IBM P8 (all engines, etc...) SME for IBM Enterprise System Monitor (ESM) 5.2.x FSM (ECM System Monitor), 4.0.1-002 interim fix 1 (FSM Servers in CUT & PRD only, FSM Agents all environments) Team Lead Tasks Daily Production system support Daily Non-Production system supportProject allocation and support SME Daily client interaction (for problem resolution, steady state, status meetings, and project work) PMR / trouble ticket creation and support (and escalations) AD Group Ownership Remedy owner/approver for the DMS Team" Master 7 min 2 yr Degree min.Additional InformationAll your information will be kept confidential according to EEO guidelines.SummaryFunction: Information TechnologyExperience level: Mid-Senior LevelIndustry: Information Technology And Services
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