Job Description

Position Overview At PNC, our people are our greatest differentiator and competitive advantage. We are united in delivering the best experience for our customers and fostering an inclusive workplace where all employees feel respected, valued, and have opportunities to contribute to the company’s success. This full‑time Teller position is located in Newton, NJ, within PNC's Northwest Region Retail Banking organization. Job Description Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet. Processes a variety of customer interactions, educates customers on alternatives available for their financial interactions, and identifies banking opportunities during the customer interaction. Performs lobby engagement activities to connect with customers and position PNC products to meet their needs, leveraging technology, tools, and resources. Applies product and procedural knowledge to solve customers' problems. Adheres to all policies and procedures, demonstrating sound judgment within established limits, and ensures teller and branch daily operations and maintenance transactions are completed efficiently and accurately. Employee Expectations Customer Focused – Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions. Managing Risk – Assesses and effectively manages all risks associated with business objectives and activities to support PNC's Enterprise Risk Management Framework. Qualifications Preferred Skills Accountability, Banking, Client Loyalty, Customer Experience (CX), Customer Service, Identifying Opportunities, Leveraging Technology, Proactive Sales Competencies Accuracy and Attention to Detail, Addressing Customer Needs, Banking Products, Digital Awareness, Effective Communications, Fraud Detection and Prevention, Managing Multiple Priorities, Matrix Management, Problem Solving, Understanding Customer Needs Work Experience Roles at this level typically do not require a university/college degree, high school diploma, GED, or significant experience. Prior experience is not required; a comparable combination of education, job‑specific certification(s), and experience (including military service) may be considered. Education No degree required. Certifications No required certifications. Licenses No required licenses. Pay Transparency Base Salary: $36,000.00 – $60,000.00 (salaries may vary based on geographic location, market data, and individual skills, experience, and education). This role is incentive eligible with payment based upon company, business, and/or individual performance. Benefits PNC offers a comprehensive range of benefits, including medical, prescription drug, dental, vision, life insurance, disability protection, 401(k) with match, pension and stock purchase plans, dependent care reimbursement, adoption and surrogacy support, educational assistance, and a robust wellness program. Paid time off includes maternity and/or parental leave, up to 11 paid holidays, 9 occasional absence days, and 15‑25 vacation days depending on career level and years of service. Disability Accommodations Statement If an accommodation is required to participate in the application process, please contact AccommodationRequest@pnc.com or call 877‑968‑7762. All information will be kept confidential and used only to provide necessary reasonable accommodations. Equal Employment Opportunity PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other protected categories. This position is subject to FDIA, SAFE Act, and FINRA requirements. California Residents Refer to the California Consumer Privacy Act Privacy Notice for information on how PNC may use or disclose personal information in hiring practices. #J-18808-Ljbffr

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