Job Description

divh2Fitness Sales Manager/h2pThe Fitness Sales Manager is responsible for ensuring a positive customer experience personally and through Coachs supervision. Fitness Sales Manager are responsible for delivering great member service along with Private Training Supplement revenue. As needed, they address member concerns, employee relations issues, and oversee scheduling and time-keeping activities. On a regular basis, they communicate and enforce Company and Club policies and procedures. Fitness Sales Manager are responsible for the successful attainment of revenue goals pertaining to Private Training and Supplements. This position requires 7 day a week availability including both morning and nights./ppThe Fitness PT Sales Admin will report directly to the Fitness Manager and/or General Manager. Fitness PT Sales Admin will communicate and enforce all Policy and Procedures with the Coaching Team. Duties require interaction with all club members and employees./ppThe Fitness Sales Manager is responsible for selling and conducting private training and small group training with members. They are responsible for achieving monthly revenue objectives set forth by the Company with regards to Private Training and Supplements. They independently schedule and manage client appointments to ensure optimal time management and service delivery. They coordinate directly with clients to arrange sessions, meetings, or service visits according to their availability and needs. They maintain up-to-date scheduling records and make adjustments to accommodate changes or cancellations. They oversee the full scheduling lifecycle for individual client appointments./ppThe Fitness Sales Manager works with the Fitness Manager to ensure coaches are productive, that revenue and service goals are properly communicated and that the Club remains on-track to attain daily, weekly and monthly financial goals. They handle member service matters such as providing tours of the Club, explaining services offered by the Coaching Department and signing a member up for training agreements and appointments. They mediate member issues and concerns in a timely and effective manner, elevating issues when appropriate. They perform various administrative and housekeeping duties within assigned areas as needed. They alert the Operations staff of repairs and maintenance needs in the club. They personally conduct facility walk through daily. They supervise coach sales activities. They comply with operational procedures in the club and follow-up with compliance checks through the monitoring of club systems and employee performance./ppRequired Qualifications: In depth knowledge of Personal Training techniques from assessment to program design, and sales. Must be able to operate and adjust all Fitness equipment. Knowledge of company policies, practices and procedures, including emergency and safety procedures. Strong interpersonal and communication skills. Able to demonstrate and maintain a friendly, enthusiastic and positive attitude. Possesses a strong customer service focus. Understands and follows oral and written instructions. Communicates clearly and concisely. Possesses strong organizational skills. Must be computer proficient, with basic skills in Microsoft Word and Excel. Minimum of one certification from organization recognized by UFC Gym. Current CPR/AED certification. High school diploma or GED. Four-year degree in a related field recognized by UFC Gym (preferred). Minimum 2 years of related experience. Experience in management/employee relations preferred. While performing the duties of this job, the employee is regularly required to stand. Physical effort required for daily duties include lifting heavy weights, squatting, bending, reaching, spotting, and prolonged standing and walking. Must be able to frequently lift and/or move up to 45+ lbs./ppBenefits: Employee discounts, free uniforms, health insurance for eligible employees, opportunity for advancement, training development, bonus based on performance for eligible employees, competitive salary, dental insurance for eligible employees, paid time off, tuition assistance, vision insurance for eligible employees, wellness resources./p/div

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