Job Description

Your New Role

The UX Researcher is responsible for exploring insights about users through a variety of methods whether it be surveys, interviews, data analysis, usability studies, diary studies, and ethnographic observation, or new methods. UX Researchers own the research process from screening participants and defining test plans to analyzing data and synthesizing results in a fast-paced and collaborative environment. We seek individuals who have a combination of direct-to-consumer product expertise, data literacy, content development and a growth mindset. We are seeking individuals with a mixed-methods background (comfortable with qualitative and quantitative methods) who will design and execute studies that address both user behavior and attitudes, using the right methodology for the right question.

Your Role Accountabilities

• Develop research plans in partnership with Product leads, Product Designers, and other stakeholders, choosing the methods (qualitative, quantitative, mixed) to best inform research needs

• Conduct research that drives product insights to inform decision making and prioritization of product features/enhancements that increase user engagement, conversion and retention

• Effectively communicate findings from variety of inputs including analytics, survey results, user behavior, and other data to craft actionable and unbiased recommendations

• Establish strong and productive relationships with product management and cross functional teams to understand the needs of the business and use that knowledge to inform research strategy

• Collaborate cross-functionally around strategic initiatives with larger Research & Analytics team to align resources and methodology with business needs

Qualifications & Experience

Required

• 3+ years of experience as a UX researcher or research analyst; internships or graduate level work considered in lieu of experience

• D2C experience researching touchpoints in the acquisition and conversion funnel

• Experience working with cross functional teams in support of product development

• Strong interpersonal written and verbal communication skills with the ability to deliver complex messages to diverse audiences

• Proficient in MS Suite, usability study software, and/or statistical research software

Preferred

• BA Human Computer Interaction, Information Science, Psychology or Social Sciences

• Strong problem-solving aptitude and natural curiosity

• Experience working in digital news or a strong interest in news

Championing Inclusion at WBD

Warner Bros. Discovery embraces the opportunity to build a workforce that reflects a wide array of perspectives, backgrounds and experiences. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, without regard to race, color, religion, national origin, gender, sexual orientation, gender identity or expression, age, mental or physical disability, and genetic information, marital status, citizenship status, military status, protected veteran status or any other category protected by law.

If you're a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our accessibility page for instructions to submit your request.

In compliance with local law, we are disclosing the compensation, or a range thereof, for roles in locations where legally required. Actual salaries will vary based on several factors, including but not limited to external market data, internal equity, location, skill set, experience, and/or performance. Base pay is just one component of Warner Bros. Discovery's total compensation package for employees. Pay Range: $77,000.00 - $143,000.00 salary per year. Other rewards may include annual bonuses, short- and long-term incentives, and program-specific awards. In addition, Warner Bros. Discovery provides a variety of benefits to employees, including health insurance coverage, an employee wellness program, life and disability insurance, a retirement savings plan, paid holidays and sick time and vacation.

Job Tags

Similar Jobs