Zendesk Specialist - AI Integration - AI Trainer Job at Mercor, Houston, TX

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  • Mercor
  • Houston, TX

Job Description

Job Description

Job Description

About the job

Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark , General Catalyst , Peter Thiel , Adam D'Angelo , Larry Summers , and Jack Dorsey .

Position: Zendesk Expert
Type: Contract
Compensation: $100–$200/hour
Location: Remote

Role Responsibilities

  • Evaluate the effectiveness of Zendesk's AI agent in real-world applications.
  • Provide insights to improve AI model outputs and enhance customer support experiences.
  • Collaborate with teams to refine AI training data and ensure high-quality performance.
  • Work independently and asynchronously to meet project goals and deadlines.
  • Develop strategies for optimizing AI agent deployment and usage.

Qualifications

Must-Have

  • Experience with Zendesk's AI agent .
  • Strong understanding of AI-driven customer support systems.

Application Process (Takes 20–30 mins to complete)

  • Upload resume
  • AI interview based on your resume
  • Submit form

Resources & Support

  • For details about the interview process and platform information, please check:
  • For any help or support, reach out to: support@mercor.com

PS: Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity.

#hiringmercor

Job Tags

Contract work, Summer work, Remote work

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