Bilingual Volunteer Screener Job at American National Red Cross, Appleton, WI

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  • American National Red Cross
  • Appleton, WI

Job Description

Help volunteers find their place—and their purpose. As a Volunteer Screener, you’ll be the first connection for new volunteers, learning what inspires them and guiding them toward meaningful roles. Your conversations help shape their journey and ensure every volunteer feels welcomed, valued, and ready to make a difference—all from the comfort of your home.

  • Connect with Purpose: Schedule and conduct virtual screening interviews to learn what motivates each volunteer.
  • Match with Meaning: Use your understanding of volunteer interests, skills, and availability to recommend roles that fit.
  • Stay Informed: Review available opportunities and prepare for interviews using standardized training materials.
  • Keep Records Current: Update candidate profiles and referrals in Volunteer Connection, our online volunteer system.
  • Support the Mission: Help volunteers begin their journey with clarity, confidence, and connection.

Qualifications:

  • Warm & Welcoming Communicator: You enjoy talking with people and helping them feel heard and supported.
  • Organized & Reliable: You manage your time well and follow through on tasks with care.
  • Tech-Ready: You’re comfortable using online systems and learning new tools (training provided).
  • Service-Oriented: You’re enthusiastic about the Red Cross mission and helping others find their place in it.
  • Team Player: You collaborate well and stay connected with your team virtually.
  • Experience Matters: Customer service, HR, or interview experience is a plus—but your people skills matter most.
  • Virtual-Ready: You have reliable internet and a quiet space to volunteer from home.

Must be bilingual speaking and reading Spanish and English.

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